FAQ

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FAQ

What is minimum order quantity requirement?
Generally, minimum order quantity requirement is 100 pcs (50 pairs) but you can mix different styles and you can purchase sample(s) first to check quality.

Can I do OEM product?
Yes, just send us your design and then we will be able to calculate prices.

What is your payment method?
Bank Wire Transfer or PayPal.

What is delivery time?
Depending on model, quantity and shipping address.

What is shipping method?
DHL, UPS, FEDEX, TNT or Ocean shipping if quantity is large.

What country can you ship to?
Generally, we can ship to North America, European Union, Oceania, South Africa, Japan and Singapore. Please be aware that we only receive payment from these countries. We cannot receive payment from the countries from Africa excluding South Africa, Middle East, South America, and other countries which are subject to USD sanctions.

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For more information please visit: https://www.trekkingpoles-shop.com/